1. Information We Collect
1.1 Personal Information:
We may collect personal information that you voluntarily provide to us when you sign up for a membership, use our facilities, participate in classes or events, contact us through our website, or communicate with us in any other way. This may include, but is not limited to:
- Your name
- Contact information (e.g., email address, phone number, address)
- Date of birth
- Health and fitness information (e.g., medical conditions, fitness goals)
- Emergency contact details
1.2 Usage Data:
We may automatically collect certain information about how you use our website, services, and facilities. This may include IP addresses, browser type, operating system, browsing behaviour, and other usage data. We use this information to enhance our services and improve our website's functionality.
2. How We Use Your Information
2.1 Providing Services:
We use your personal information to provide you with our gym services, process membership applications, manage your membership, schedule classes, and deliver other related services.
We may use your contact information to send you important updates, announcements, newsletters, marketing materials, and other communications related to our services. You can opt-out of receiving marketing communications at any time.
2.3 Health and Safety:
Your health and fitness information may be used to ensure your safety while using our facilities. This information is treated with the utmost confidentiality and shared only with authorized personnel.
2.4 Legal Compliance:
We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.
3. How We Share Your Information
3.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our business and providing services to you. These providers are obligated to maintain the confidentiality and security of your information.
3.2 Business Transfers:
In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the acquiring entity.
3.3 Legal Obligations:
We may disclose your personal information if required by law, legal process, or governmental authorities.
4. Your Choices and Rights
4.1 Access and Correction:
You may request access to the personal information we hold about you and request corrections to any inaccuracies.
4.2 Marketing Communications:
You can opt-out of receiving marketing communications from us at any time by following the instructions in the communication or by contacting us directly.
4.3 Data Retention:
5. Security Measures
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of any passwords and other account credentials.
6. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe we may have collected information from a child, please contact us immediately.
8. Contact Us
Exsto Gym Belfast
361A Ormeau Road Belfast Bt73GL