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Terms and Conditions for Exsto Gym

 

Please read these Terms and Conditions ("Terms") carefully before using our gym services and purchasing memberships, single classes, or blocks of classes at Exsto Gym. By using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.

 

Membership

1.1 Membership Signup:

When signing up for a membership, you agree to a minimum 3-month commitment. After the initial 3-month period, your membership will become a rolling contract that can be cancelled at any time with at least two weeks' notice prior to the next payment date. Membership fees are subject to change, but you will be notified of any changes in advance.

 

1.2 Payment:

Membership fees are billed on a recurring basis, usually monthly, and will be charged to the payment method you provided during the signup process.

 

1.3 Cancellation:

To cancel your membership, you must send an email to exstofitness@gmail.com at least two weeks before your next payment date. Failure to provide sufficient notice may result in the next scheduled payment being charged.

 

1.4 Membership Freeze:

Memberships may be frozen for a minimum of one month and a maximum of three months due to medical reasons or other valid circumstances. You must notify us in writing at least two weeks before the freeze period begins.

 

1.5 Membership Benefits:

As a member, you will have access to our gym facilities during regular operating hours, and you may be eligible for member-exclusive classes, events, and promotions.

 

Single Classes and Blocks

2.1 Single Classes:

Single classes are valid for a single session and must be used within 60 days from the date of purchase. Unused single classes will expire after this period.

 

2.2 Blocks of Classes:

Blocks of classes offer a discounted rate for purchasing multiple sessions. Blocks of classes must be used within 60 days from the date of purchase. Unused classes within the block will expire after this period.

 

2.3 Class Bookings:

Booking a class is subject to availability. It is recommended to reserve your spot in advance to secure your place in the desired class.

 

Gym Rules and Conduct

3.1 Safety:

Your safety is our priority. Please follow all safety guidelines and instructions provided by our staff while using our facilities and participating in classes.

 

3.2 Behaviour:

Respectful behaviour is expected from all gym members and guests. Any disruptive, abusive, or inappropriate conduct may result in termination of membership or denial of services without a refund.

 

3.3 Personal Belongings:

You are responsible for the security of your personal belongings. We are not liable for any lost or stolen items on the gym premises.

 

Refunds and Returns

4.1 Membership:

Membership fees are non-refundable, except as required by law.

 

4.2 Single Classes and Blocks:

Single classes and blocks are non-refundable and non-transferable.

 

Changes to Services and Terms

We reserve the right to modify or terminate any aspect of our services, including class schedules, membership plans, and pricing. We may also update these Terms at any time for operational, legal, or regulatory reasons. Any changes will be posted on our website, and the effective date will be updated accordingly.

 

Contact Us

If you have any questions, concerns, or feedback regarding these Terms, please contact us at:

 

Exsto Gym

361A Ormeau Road Belfast

Email: exstofitness@gmail.com

 

By using our gym services or purchasing memberships, single classes, or blocks of classes, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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